Thank you for your purchase with Biophonics. We strive to provide the best products/services and ensure customer satisfaction. If you are not entirely satisfied with your purchase, we offer a 24-hour refund policy.

Here's how it works:

1. Timeframe: You have 24 hours from the time of purchasing to request a refund. Refunds requested after the 24-hour window will result in only 50% of the amount paid.

2. Eligibility: To be eligible for a refund, your request must be made within the stipulated 24-hour window.

3. Refund Process: To request a refund, please contact our customer support team via coopervocalmgmt@gmail.com. Provide your order details and reason for the refund request.

4. Verification: Our team will verify your request and process your refund promptly if it meets the eligibility criteria.

5. Refund Method: Refunds will be issued using the same payment method used for the purchase.

6. Exceptions: Please note that certain products/services may have specific refund policies or may not be eligible for refunds. This policy does not apply to those items.

We appreciate your understanding and cooperation. If you have any questions or need further assistance, feel free to contact our customer support team.