Last updated: 09.14.2026

All sales are final. Because our products are digital and delivered with immediate access, and to protect our intellectual property against unauthorized sharing and resale, all sales are final and no refunds are issued, except as set out below.

Exceptions. We will review and, where appropriate, correct or refund in these cases: a duplicate or accidental charge; or a technical problem on our side that prevents you from accessing a product and that we are unable to resolve. To request a review, email coopervocalmgmt@gmail.com within 14 days of purchase with your order details.

Immediate access and consumer rights. By purchasing and accessing a digital product immediately, you consent to immediate delivery and, where applicable under EU, UK or other consumer law, acknowledge that you lose any statutory right of withdrawal once access begins.

One-on-one and live sessions. Payments for private sessions, coaching, and live participation are non-refundable. Missed or late-cancelled sessions are not refunded, though we will try to reschedule where reasonable.

Contact. For any billing question, email coopervocalmgmt@gmail.com